por Tangram Publicidad | Sep 21, 2017 | Noticias
Desde hace mucho tiempo, uno de los objetivos que se han fijado las marcas es poder tener una comunicación bidireccional con los usuarios. Esto hace que se pierda el concepto que muchos clientes tienen sobre las marcas de ser algo frío y distante. La comunicación...
por Tangram Publicidad | Sep 14, 2017 | Noticias
Actualmente muchas empresas empresa, tanto si solo tienen presencia física, en Internet o en ambos, tienen en cuenta lo que se conoce como Customer Experience Management. Se trata de la gestión de experiencia del cliente y es uno de los grandes pilares para las...
por Tangram Publicidad | Sep 8, 2017 | Noticias
Según diferentes estudios, alrededor de un 98% de los smartphones de España tienen instalado WhatsApp y suelen utilizarlo para poder comunicarse de una manera rápida. Además, un alto porcentaje de usuarios prefiere chatear que hablar por teléfono. Por eso, no hay que...| Cookie | Duración | Descripción |
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